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Dell Store Order Support

Get help on Ordering, inquire about order status, returns, invoices, or other order-related issues.

dell.support@onlinestpl.co.in

Toll Free No. : 1800 212 1520 (9am to 6pm, Mon to Sat)

Invoice

FAQs

1.Why is my order delayed?

There are several reasons that your Dell Order maybe delayed:

Payment Processing:If we are unable to process your payment, this will delay the shipment of your order.
Shipping : Shipment will be ready AFTER your order has completed packaging. Your order may not be delayed. The Estimated Delivery Date communicated to you at the time of purchase provides you an estimate of when the product will reach you. Weather/Natural Disasters:These delays may impact shipment & deliveries.

Enter your order number for the most current status of your order.

Dellstore tracking link &
Contact Dell Store Customer Support - dell.support@onlinestpl.co.in

2) Why is my payment declined on www.dellstore.com?

Payments are declined by your banker for various reasons and are outside of DellStore’s control. To protect your security and privacy, your banker cannot provide information about why your payment was declined.

It is not unusual for this to happen, and the most common reasons are listed below:

Card issuers may flag any unexpected activity on your account, such as online orders or high value purchases, regardless of the amount of funds available.
Cards have limits on how much money can be charged or accessed in a single day. Regardless of available funds in the account, your banker may require you to request a higher purchase limit to complete the transaction.
Please contact your banker if your payment was unsuccessful or declined.

3) Can I change my delivery address?

As soon as you have submitted your order, the delivery address is verified.
To help prevent fraud, we cannot change the delivery address after your order is submitted and verified.
If you won’t be available to accept delivery, you can arrange for another adult to take delivery on your behalf — as long as it is at the same address.

4) What do I do if my order arrives and something is missing or wrong?

Missing or Wrong Items- Your order may have been shipped in multiple packages and still be in transit.
- To see the status of your entire order and verify if there are additional packages still in transit, you can check your order status here
- If your full order has arrived and something is missing or wrong, please make sure you check the items that you have received against the information on your Packing Slip, Invoice and/or your Order Confirmation email.
- You can download a copy of your Invoice here
- If you still can’t locate a missing item or have a different item than listed on your order, contact Customer Support - dell.support@onlinestpl.co.in
Damaged: If you have received your order in a damaged box and/or the product has physical damage please contact dell.support@onlinestpl.co.in by sharing your order number
Please include photos of the damaged box/and or product when contacting Customer Support.
If an item in your order does not have physical damage but is not functioning properly or will not power on, please contact Dell Technical Support. (dell tech support link)

Dell Store Order Delivery Tracking :

Order Tracking AWB Tracking

dell.support@onlinestpl.co.in

Contact Dell Technical Support :

Dell Carry-In Service Centers :

Product Support, Knowledge Base, Drivers & Downloads, Warranty :

Returns, Refunds & Cancellations :

Contact Us

dell.support@onlinestpl.co.in

Toll Free No. : 1800 212 1520 (9am to 6pm, Mon to Sat)

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Dell Store Order Support

FAQs

Dell Store Order Delivery Tracking :

Contact Dell Technical Support :

Dell Carry-In Service Centers :

Product Support, Knowledge Base, Drivers & Downloads, Warranty :

Returns, Refunds & Cancellations :

Contact Us

Support